Deposit limit:

You can choose the maximum amount for deposits per day, week and month (30 days). When a limit is reached, you cannot make further deposits until the total amount deposited is lower than the selected limit for the specified time period. Lowering a selected limit is activated immediately. If you want to raise a limit, it takes 72 hours before the new limit is activated.

Loss limit:

You can set your limit for how much you consider the maximum you can afford to lose during the specified time limit. You can set your limit per transaction, per day, per week or per month. Once the limit is reached, you will not be able to play again until the new period has started. Lowering a selected limit is activated immediately. If you want to raise a limit, it takes 72 hours before the new limit is activated.

Turnover limit:

You can set your limit for the maximum amount you want to be able to play for during the specified time limit. You can set your limit per transaction, per day, per week or per month. Once the limit is reached, you will not be able to play again until the new period has started. Lowering a selected limit is activated immediately. If you want to raise a limit, it takes 72 hours before the new limit is activated.

Maximum login time limit:

You can choose the maximum time you can be logged in on game pages within Prozone. The time is given in hours per day, week and/or month.

Block account:

Game break - You close your game account for 24 hours

Week - You close your game account for 7 days

Month - You close your game account for 1 month

If you want to close your account permanently or indefinitely, do not hesitate to contact our Support and we will help you with it immediately.

Disconnect from all gambling in Sweden:

Spelinspektionen is the supervisory authority for gambling companies licensed to operate on the Swedish market. They provide Spelpaus which is the national suspension register where you can suspend yourself from all gambling at all gambling companies in Sweden.

Self-test:

By doing a self-test from time to time, you will see how your playing changes over time. It only takes a few minutes and you will quickly get an indication of whether you have risky gambling habits and a recommendation on what you can do about it. Log in and click Self Test at the top of the page to start the test.

Contact and help:

If you have gambling problems, you are not alone. It is common and nothing to be ashamed of. There are great opportunities to get help if needed. If you would like to speak to one of our in-house advisors for guidance, please do not hesitate to get in touch with our Support. We would also like to recommend the following external organizations that are available to help:

The support line - Offers anonymous and free advice to players and their relatives. The helpline is open weekdays between 09:00 and 21:00 and you can reach them on 020-819100. Read more on their website Stodlinjen.

Spelberoendes Riksförbund - This is an association of associations that exist for individuals with gambling problems and their relatives. Read more at Spelberoende.